Privacy Policy
Introduction
This Privacy Policy describes how your personal information is collected, used, and shared when you visit taxadvocategroup.com (the "Site").
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
Additionally, we collect:
- Web pages viewed and referral sources
- Interaction details on the Site
- Personal information you submit through our forms, including name, phone number, email address, and details about your tax situation
How We Use Your Personal Information
We use your information to:
- Respond to your inquiries and provide tax resolution services
- Communicate with you about your case or consultation
- Screen for potential fraud and risk
- Improve and optimize our Site and services
- Send you service-related communications if you have opted in
SMS / Text Message Communications
When you provide your phone number and separately check the SMS consent checkbox on any of our forms, you agree to receive SMS messages from Tax Advocate Group related to customer care and case updates.
- SMS opt-in is optional and is never a condition of purchase or service.
- Message frequency varies based on your case status and interactions.
- Message and data rates may apply depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or call us at 1-800-517-1807.
- Your mobile phone number and SMS opt-in consent will not be shared with third parties for their own marketing purposes under any circumstances.
For full details on our SMS program including opt-in methods, message types, and opt-out instructions, please review the SMS Communications section of our Terms of Service.
For additional support, contact us at inquiry@taxadvocategroup.com.
Sharing Your Information
We share your Personal Information with third parties only as described below:
- Google Analytics — for website traffic and performance tracking (Privacy Policy). You may opt out here.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with any third parties for marketing purposes.
Behavioral Advertising
We may use targeted advertising on platforms such as Facebook and Google. You can opt out of personalized advertising via:
Do Not Track
We do not alter our data collection practices when we detect a Do Not Track signal from your browser.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the information below.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your personal data by contacting us directly.
Changes
We may update this policy periodically to reflect operational, legal, or regulatory changes. We encourage you to review this page regularly.
Contact Us
For questions, complaints, or data deletion requests, contact us at inquiry@taxadvocategroup.com or by mail:
Tax Advocate Group
21625 Prairie Street, Suite #200
Chatsworth, CA 91311, United States
© 2026 Tax Advocate Group. All Rights Reserved.